Author Archives: Chris Cole

About Chris Cole

Chris is a 20 year veteran of the Fire, Smoke, Wind, and Water Damage industry. He holds several pinnacle designations in the field, including the coveted Certified Restorer and Water Loss Specialist designations from the Restoration Industry Association.

“Green” Is Good…With The Right Design!

We are all overwhelmed with the concept of “Going Green”…..”green” cleaning products, “green” clothing lines, “green” this, “green” that…..is any of it worth the hype? Usually, when I hear the term “green”, I reach for my wallet, because it often … Continue reading

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The Mark of A Pro

I spent a couple of hours one Tuesday at the March meeting of the Middle Georgia Home Builders Association.  We had a Board of Directors meeting at 11:00, followed by lunch and a general membership meeting at 12:00.  Georgia Power … Continue reading

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Insurance Claim Delays Deliver Massive Profits To Industry By Shorting Customers

Here is a great article from the Huffington Post! By Mollie Reilly and Max J. Rosenthal The Huffington Post December 13, 2011 WASHINGTON — Unlike many other businesses, the insurance industry is bound by law to act in good faith … Continue reading

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“Paid When Incurred” – A Not Very Neighborly Tactic by State Farm Insurance!

I love my job!  I once heard that if you get a job you like, you will never have to work a day in your life.  For this reason, I don’t “work” for a living, but every now and then … Continue reading

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When the “Good Hands” Turn into Boxing Gloves

I am presently consulting with a client who has some serious water damage in a very, very nice home.  A pipe burst in one of her walk-in closets in the master suite, flooding that closet, the master bedroom, the other … Continue reading

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Restore vs. Repair…and What it Means to You!

We have a client who calls on us whenever she needs work done at her house. Repeat clients like that are priceless! Besides, she’s a single mom and we work hard to make sure that the work we do on … Continue reading

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Private Labeling – The Carpet Industry’s Dirty Little Secret

Replacing the carpet in your home is exciting!  But it is also an expensive and inconvenient event, and it makes good sense to shop, compare, and do your homework to make sure you are getting the best deal you can, … Continue reading

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